Terms of Service

1. Kaun istemal kar sakta hai

• Umar kam se kam 18 saal. DPDP Act 2023 me 18 se kam har vyakti bachcha maana jaata hai, aur uske liye alag niyam lagte hain jo hum abhi nibha nahi sakte. Isliye 18 se kam umar walon ke liye ye service nahi hai.
• Aapka account pehle kabhi PiyariBook se hamesha ke liye band na kiya gaya ho.
• Aap Bharat ke kanoon ke tahat samjhauta karne ke yogya hon.

2. Aapka account

• Sahi jaankari dein. Nakli naam ya kisi aur ka roop dhaarna mana hai.
• Password aur OTP apne paas rakhein — account par jo hoga uski zimmedari aapki hogi.
• Ek vyakti, ek asli account. Ban se bachne ke liye naya account banana mana hai.
• Account kisi aur ko bechna ya kiraye par dena mana hai.

3. Kya nahi kar sakte (IT Rules 2021, Rule 3(1)(b))

Ye kanoonan zaroori list hai. Aisa content post, share ya bhejna mana hai jo:

• Kisi doosre ka ho aur aapke paas uska haq na ho (copyright, trademark, patent)
• Ashleel ho, pornography ho, ya paedophilia se juda ho
• Bachchon ke liye nuksaandeh ho — kisi bhi roop me
• Kisi ki niji zindagi me dakhal de, ya bina manzoori ki niji tasveer/video ho
• Apmanjanak, gaali wala, nafrat failane wala, ya jaati/dharm/ling ke aadhaar par bhedbhaav wala ho
• Bharat ki ekta, akhandata, raksha, suraksha ya videshi sambandhon ko nuksaan pahunchaye
• Kisi kanoon ka ullanghan kare, ya kisi ko apraadh ke liye uksaye
• Jhootha ho aur jaan-boojh kar nuksaan ya bhram failane ke liye ho
• Kisi aur ka roop dhaar kar bheja gaya ho
• Virus ya aisa code ho jo kisi ka device ya service kharab kare
• Juaa, satta ya kanoon ke khilaf paise ke khel se juda ho

Iske alawa: spam, thagi, nakli engagement khareedna/bechna, aur bots — sab mana hai. Poori list Community Guidelines me hai.

4. Aapka content aapka hai

• Aapke content ka maalik aap hi ho. Hum uska maalikana haq kabhi nahi lete.
• Aap hume sirf itni ijazat dete ho ki hum use PiyariBook par dikha, store aur pahuncha sakein — taaki jinke liye aapne post kiya wo dekh sakein. Ye ijazat muft hai aur duniya bhar ke liye hai (kyunki internet duniya bhar me hai).
• Content hataate hi ye ijazat khatam. Sirf wo copy bachti hai jo backup me hai (90 din me apne aap mit jaati hai) ya jise kanoon ke tahat rakhna padta hai.
• Hum aapka content kisi vigyapan me aapki manzoori ke bina nahi lagayenge.

5. Hamari bhoomika — hum ek "intermediary" hain

PiyariBook IT Act, 2000 ki dhara 79 ke tahat ek intermediary hai. Matlab: content aap banate ho, hum nahi. Hum har post pehle se padh kar manzoori nahi dete. Par shikayat milne par ya adesh aane par hum kaarvai karte hain — neeche wale samay ke andar.

6. Shikayat aur content hataana — pakke samay

• Shikayat milte hi 24 ghante me pahunch ki pushti
• Faisla 15 din ke andar
• Bina manzoori ki niji/ashleel tasveer — 24 ghante ke andar hataya jayega
• Court ya sarkari adesh — 36 ghante ke andar
• Copyright ki shikayat — Copyright Policy dekhein

7. Kaarvai, aur uske khilaf appeal

• Niyam todne par: content hataya ja sakta hai, chetavni mil sakti hai, kuch der ke liye rok (restrict), account band (suspend), ya hamesha ke liye band (terminate).
• Har kaarvai ka kaaran aapko bataya jayega. Chup-chaap kuch nahi hoga.
• Aap appeal kar sakte ho — app me "Send appeal" se, ya care@piyaribook.com par. Appeal alag vyakti dekhta hai.
• Hamare faisle se santushti na ho to aap Grievance Appellate Committee (IT Rules 2021) ke paas ja sakte ho.
• Har staff kaarvai ka mit na sakne wala record banta hai — kisne kya kiya aur kyun.

8. Paisa — khareedna

• Daam Pricing page par, aur sab Indian Rupees (₹) me. GST alag se lagega jahan lagta hai.
• GST kis rajya ka lagega, ye aapke rajya se tay hota hai — isliye khareedte waqt hum aapka rajya ek baar poochhte hain.
• Payment gateway ke through hota hai. Card number, UPI PIN ya bank password hum kabhi nahi dekhte aur na save karte hain.
• Wapasi ka niyam Refund & Cancellation me hai.
• Coins app ke andar istemal ke liye hain. Coins ki cash wapasi nahi hoti. Ye paisa nahi hai, na hi koi wallet.

9. Paisa — creator ki kamai

• Kamai ke niyam Pricing aur app ke Dashboard me likhe hain.
• Paisa nikaalne ke liye KYC zaroori hai (Income Tax kanoon).
• TDS kanoon ke hisaab se kaata jayega.
• Nakli view, nakli reaction ya khareede hue follower se banayi kamai rok li jayegi, aur account band ho sakta hai.
• Hum kamai ke niyam badal sakte hain — par badlav pehle se bataya jayega, peechhe ki tareekh se nahi.

10. Vigyapan

• PiyariBook par vigyapan dikhte hain. Ye service ko muft rakhne ke liye hai.
• Vigyapan ki jagah aur uske niyam hum tay karte hain.
• Hum notification tray me kabhi vigyapan nahi bhejte.
• Vigyapan dene wale ka apna maal/seva uski apni zimmedari hai, hamari nahi.

11. Jo hum waada nahi karte

• Service "jaisi hai waisi" milti hai. Hum ye waada nahi karte ki wo kabhi band nahi hogi ya usme kabhi koi kharabi nahi aayegi.
• Doosre users ka content unki zimmedari hai. Hum har baat ki sachai ki guarantee nahi de sakte.
• Bahar ki website ya service ke link par hamara koi niyantran nahi.
• Chat me end-to-end encryption jaisa suraksha ka daawa hum nahi karte. Jo suraksha hai wo Privacy Policy ke point 12 me saaf likhi hai — usse zyada ka bharosa mat rakhna.

12. Nuksaan ki zimmedari

Kanoon jitni ijazat deta hai, us hadd tak: PiyariBook ki zimmedari us rakam se zyada nahi hogi jo aapne pichhle 12 mahine me hume di ho. Agar aapne kuch nahi diya, to zimmedari shoonya hai. Ye hissa upbhokta (consumer) kanoon ke un haqon ko kam nahi karta jo aapko waise bhi milte hain.

13. Account band karna

• Aap jab chahein — Settings → Delete account. 30 din me mann badal sakte ho.
• Hum — sirf niyam todne par, aur kaaran bata kar.
• Band hone par bhi: paise ka record 8 saal aur suraksha ka record 3 saal rehta hai (kanoon ki majboori). Byora Delete Account page par.

14. Kanoon aur adalat

In sharton par Bharat ka kanoon lagoo hoga. Kisi bhi vivad par Gomati, Tripura ki adalaton ka kshetradhikaar hoga. Ye hissa upbhokta kanoon ke tahat aapke apne sheher me shikayat karne ke haq ko kam nahi karta.

15. Shikayat kis se karein

• Grievance Officer: Raj Narayan Debbarma
• Email: care@piyaribook.com · Phone: +91 89742 91044
• Pata: 13, Tarpadhum Bari Road, Kampertila Market, Gangachara, Udaipur, Jitendranagar, Gomati, Tripura – 799105, India

16. In sharton me badlav

Badlav par upar ki tareekh badlegi. Koi badi baat badli to app aur website par saaf bataya jayega. Badlav ke baad service istemal karna matlab aapne naye niyam maan liye.

17. Operator

PiyariBook Shriram Animal Feeds & Supplement (proprietorship) chalata hai · GSTIN: 16BWYPD3752P1ZP